DHM® | Privacy Policy

Privacy Policy and Cookie Usage Information

The security and processing of your personal data are very important. For this reason, Compass DHM projects, Via Righe, 13, 35028 Piove di Sacco (PD), Italy (hereinafter: “Compass DHM projects”) is committed to complying with all applicable data protection laws while processing your personal data, which are better defined below.

This Privacy Policy aims to inform you about the processing of data in relation to your visit to our website www.dhm-automation.it (hereinafter “website”) and the use of additional services provided by Compass DHM projects.


Data Controller

The Data Controller is Compass DHM projects, located at Via Righe 13 – 35028 Piove di Sacco (PD), Italy – VAT number 04879160283.

For any inquiries, please contact Compass DHM projects at Via Righe 13 – 35028 Piove di Sacco (PD), or via email at [email protected] , for the attention of the Data Protection Officer.


1. Data Processing

Informational document pursuant to Article 13 of Regulation (EU) 2016/679 – GDPR

Privacy notice for the processing of personal data collected directly from the data subject.

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation), we provide the necessary information regarding the processing of the personal data you have provided. This notice does not apply to other websites that may be accessible through links on our site, and the Data Controller is not responsible for the websites of third parties.

This is a privacy notice provided under Article 13 of Regulation (EU) 2016/679 (GDPR) and also in compliance with Directive 2002/58/EC, as amended by Directive 2009/136/EC, regarding Cookies, as well as the provisions of the Garante for the protection of personal data’s decision dated 08.05.2014 on Cookies.


2. Provision of Data and Consequences in Case of Refusal

We inform the customer that the processing of data provided to Compass DHM projects during registration on this website is primarily aimed at registering the User and completing the sales transaction. Providing the data is optional; however, refusing to provide it makes it impossible to carry out the online service.


3. Cookies: What are they?

Cookies are small text strings that websites visited by the user send to their device (typically to the browser), where they are stored and later retransmitted to the same sites when the user revisits, to ensure a more efficient browsing experience.

Most browsers (Google Chrome, Internet Explorer, Firefox, etc.) are configured to accept cookies. However, cookies can be controlled and disabled through browser settings.


4. Data Processing Methods

The data is collected and organized using IT and/or telematic tools, with logic related to the stated purposes. The Data Controller employs appropriate security measures to prevent unauthorized access, modification, disclosure, or deletion of the collected personal data.

In some cases, authorized employees or collaborators may have access to customer data as necessary for performing their tasks (e.g., commercial and administrative staff, marketing experts, legal advisors, system administrators), with full knowledge of privacy regulations. Third-party service providers, such as technical providers, postal couriers, hosting providers, IT companies, and communication agencies, may also be involved as Data Processors if necessary.

At any time, you may request the list of all Data Processors from the Data Controller.


5. Purpose of Data Processing

The website collects user data to enable the Data Controller to provide services: administrative management of orders and purchases, statistics, address management, sending emails, interaction with social networks and external platforms, and advertising. Below are the specific purposes for which personal data is collected and the tools used to collect it.

5.1 STATISTICS

The services in this section allow the Data Controller to monitor and analyze traffic data and track user behavior. The tool used for generating statistical analysis is Google Analytics.

Google Analytics is a web analytics service provided by Google.

Google uses the personal data collected to track and examine the use of the website, compile reports, and share them with other services developed by Google. Google may use the personal data to contextualize and personalize advertisements in its advertising network.

Collected personal data: Cookies and Usage Data.

Processing location: USA – Privacy Policy – Opt-Out

5.2 ADVERTISING

Advertising services allow the use of user data for commercial communication purposes in various forms, such as banners, taking into account the user’s interests. Not all personal data is used for this specific purpose.

The tool mentioned below may use Cookies to identify the user or employ behavioral retargeting techniques, i.e., displaying personalized ads based on the user’s interests and behavior, even outside this website. For more information, please check the privacy policy of the service itself. The tool we refer to is Direct Email Marketing (DEM), which uses user data to send commercial proposals related to services and products provided by third parties or unrelated to the product or service provided by this tool.

Service: Direct Email Marketing via Mailchimp.

Collected personal data: Email.

The Data Controller commits to not communicating or disseminating the collected data to third parties not necessary for the execution of the above services. Furthermore, they commit to not performing unnecessary, irrelevant, or excessive data processing beyond the contractual requests.


6. Location and Duration of Data Processing

The data is processed at the Data Controller’s operational locations and any other location where the parties involved in the data processing are located. For more information, please contact the Data Controller. Collected data is used for as long as necessary to perform the service requested by the user or required by the purposes outlined in this document.

The user may request the interruption of the data processing or the deletion of the collected data at any time.


7. User Rights

Under the provisions of the GDPR, the user has the following rights as a data subject, which can be exercised against us:

  • Right to Information: The data subject has the right to obtain confirmation at any time as to whether or not personal data concerning them is being processed, under Article 15 of the GDPR. If data is being processed, they have the right to access that data, including the purpose of processing, the categories of data, the recipients, the storage period, and more.
  • Right to Rectification: Under Article 16 of the GDPR, the data subject has the right to request the rectification of personal data that is inaccurate or incorrect.
  • Right to Erasure: Under Article 17 of the GDPR, the data subject has the right to request the erasure of their personal data without undue delay.
  • Right to Restriction of Processing: Under Article 18 of the GDPR, the data subject has the right to request the restriction of processing of their personal data.
  • Right to Data Portability: Under Article 20 of the GDPR, the data subject has the right to request the provision of their personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: The data subject may withdraw their consent to the processing of their personal data at any time without incurring additional charges.
  • Right to Object: The data subject has the right to object to the processing of their personal data under Article 21 of the GDPR, especially in cases where the processing is based on a legitimate interest.

Additionally, the data subject has the right to lodge a complaint with a supervisory authority if they believe their data rights have been violated.


8. Glossary

  • Personal Data (or Data): Any information relating to an identified or identifiable natural person.
  • Usage Data: Personal data automatically collected by the website, including IP addresses, browser types, visit times, and URLs.
  • User: The individual using the website whose personal data is being processed.
  • Data Subject: The individual whose personal data is being processed.
  • Data Processor: The person or entity processing data on behalf of the Data Controller.
  • Data Controller: The entity responsible for making decisions about the purposes and methods of personal data processing.

9. Changes to the General Terms and Conditions

Compass DHM projects reserves the right to modify the website, policies, and these General Terms and Conditions at any time. Users will be subject to the policies and terms in force at the time they order products on the website, unless changes are required by applicable law or authorities.


10. Supervisory Authority

You have the right to lodge a complaint with the supervisory authority responsible for data protection:

Garante per la protezione dei dati personali Piazza di Monte Citorio, 121
00186 Roma, Italy
Tel: +39 06 69677 1
Fax: +39 06 69677 785
Email: [email protected]
Website: www.garanteprivacy.it


11. Right to Object, Article 21 GDPR

The data subject has the right to object at any time to the processing of their personal data under Article 6(1)(f) or Article 6(1)(e) of the GDPR. If the objection is upheld, we will stop processing the data unless we can demonstrate compelling legitimate grounds for the processing.

For marketing purposes, the data subject can object to data processing and request that their data is not used for direct marketing. If such an objection is made, we will no longer process the data for marketing purposes.

Objections can be made without formalities and should be directed to:

Compass DHM projects
Via Righe, 13
35028 Piove di Sacco (PD) – Italy
Tel: 0492701149
Email: [email protected]


Last update: March 2025