DHM® Custom is our tailor-made service, creating optimal solutions in response to the customer’s production and optimization needs. To achieve this goal, we use a global approach starting with an initial process mapping, ensuring confidentiality on all involved aspects.

The fundamental steps of DHM® Custom:

• Listening to the buyer’s needs, ideas, and expectations
• Observing the line and related issues with analysis of activities and business processes (process mapping)
• Studying a personalized solution with possible interventions in the short, medium, and long term
• Direct comparison with the company’s production department
• 3D CAD design of the selected project
• Creation of unique parts (3D printing)
• Structural and mechanical assembly
• Wiring and electrical system installation
• Software configuration and installation with dedicated interface
• Machine testing in the presence of the client
• Delivery and fine-tuning
• Training on machine use and provided applications
• Custom maintenance plan

With each new experience, we add new knowledge to grow. We are aware of our problem-solving and analytical capabilities, and our goal is continuous improvement from both a training and technological perspective. At the same time, however, we understand our limits and are transparent in communicating to the client when a project is currently beyond our capabilities.